Providers to Utilize eClinicalWorks EHR

by | Sep 23, 2023 | EHR & Interoperability

Primary Care Joliet, a healthcare organization based in Illinois, has recently commenced an eClinicalWorks EHR implementation process. The primary objective of this initiative is to bring administrative workflows under one umbrella, thereby simplifying processes, reducing unnecessary expenses, and more importantly, enhancing the continuum of patient care outside of the hospital environment. As part of this sweeping reform, Primary Care Joliet is tapping into the key tools of eClinicalWorks’ EHR. These include the innovative healow Open Access, healow Pay, and the analytical powerhouse of the HEDIS Analytics tool.

Healow Open Access is a tool specifically designed to offer an integrated platform for patients to view and schedule their appointments online. This cutting-edge solution aims to minimize the chances of missed appointments and foster overall patient satisfaction by providing an accessible and user-friendly interface for appointment management. On the other hand, healow Pay is a game-changer in the payment process. It offers patients a hassle-free payment experience by allowing them to settle their bills without having to go through the laborious process of logging into a separate patient portal.

As healthcare continues to evolve in the era of data and digital technology, Primary Care Joliet is also taking strides in leveraging data analytics to enhance patient care. The organization plans to use the HEDIS Analytics tool to identify care gaps, engage with patients more effectively, and monitor treatment compliance. This tool is designed to generate invaluable insights that could drive improvements in patient health outcomes. With the help of HEDIS Analytics, Primary Care Joliet can evaluate treatment plans based on real-time data, thus enabling the delivery of personalized and effective care to patients. This data-driven approach to healthcare will not only lead to improved patient health outcomes but also foster a more proactive healthcare environment where potential health issues can be identified and addressed before they escalate.

Boosting Clinical and Administrative Efficiency through Upgraded Software

Meanwhile, Tennessee-based chronic pain management practice, Encore Health Group and Affiliates, has chosen to escalate their operations by upgrading to eClinicalWorks’ V12 software. This strategic move is aimed at enhancing both clinical and administrative efficiency. The eClinicalWorks V12 platform offers functionalities tailored to streamline clinical documentation by improving application performance and enhancing user-friendliness. These enhancements are especially critical for pain management treatments, which require meticulous and detailed documentation.

Following the EHR’s implementation, Encore Health Group and Affiliates have reported a threefold increase in transactions via healow Pay, highlighting the impressive operational efficiency and patient convenience offered by the upgraded technology. This provides patients with a variety of options for secure payments, thereby improving financial efficiency and enhancing patient satisfaction.

Value-Based Care with Cloud EHR

UniVida Medical Centers have also recently adopted eClinicalWorks Cloud EHR to support their value-based care goals. This decision aligns with their ten-year strategic plan, emphasizing the importance of preventative care in delivering personalized and optimal patient care. The eClinicalWorks’ EHR system brings multiple benefits to UniVida Medical Centers, such as access to external patient data through PRISMA, a health information search engine that consolidates records from diverse healthcare entities like specialists, hospitals, and primary care providers.

The eClinicalWorks’ EHR system also plays a crucial role in improving operational quality by standardizing workflows with HEDIS dashboards. It further incorporates beneficial programs like Chronic Care Management (CCM), Transition Care Management (TCM), and Remote Patient Monitoring (RPM) to ensure continuity of care and improved patient outcomes. The vendor’s ongoing support and dedicated resources exemplify its commitment to UniVida Medical Center’s value-based care journey, further affirming the growing significance of cloud-based solutions in today’s healthcare landscape.

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